LINK: http://www.fastcompany.com/blog/kit-eaton/technomix/apple-patents-reveal-its-future-gps-mobile-apps
7.01.2009
How do people think call centers will fit in to the mobile revolution?
Practical Commerce article based on a Pew Internet survey: http://www.practicalecommerce.com/articles/908-Chart-of-the-Week-In-12-Years-Most-of-Your-Customers-Will-be-Shopping-on-Mobile-Phones