TimPeters.ca » Live Chat http://www.timpeters.ca The Personal Website Of Tim Peters Thu, 22 Jul 2010 07:45:38 +0000 en hourly 1 http://wordpress.org/?v=3.0.1 Engaging Teens Using Live Chat http://www.timpeters.ca/2009/01/07/gsdfsd/ http://www.timpeters.ca/2009/01/07/gsdfsd/#comments Wed, 07 Jan 2009 06:01:43 +0000 Tim http://timpeters.wordpress.com/?p=249 [scribd id=9809769 key=key-gg4wea64214f11i96pz]

]]> http://www.timpeters.ca/2009/01/07/gsdfsd/feed/ 0 Interactive Chat Improves Sales, Customer Service http://www.timpeters.ca/2009/01/07/interactive-chat-improves-sales-customer-service/ http://www.timpeters.ca/2009/01/07/interactive-chat-improves-sales-customer-service/#comments Wed, 07 Jan 2009 01:41:22 +0000 Tim http://timpeters.wordpress.com/?p=234 E-Commerce companies using chat see a 15%-105% ROI.

From Practicalecommerce.com: http://www.practicalecommerce.com/articles/855-Interactive-Chat-Improves-Sales-Customer-Service

]]> http://www.timpeters.ca/2009/01/07/interactive-chat-improves-sales-customer-service/feed/ 0 Automated "BOT" Live Chat Customer Service Increases E-Commerce Sales http://www.timpeters.ca/2008/12/31/automated-bot-live-chat-customer-service-increases-e-commerce-sales/ http://www.timpeters.ca/2008/12/31/automated-bot-live-chat-customer-service-increases-e-commerce-sales/#comments Wed, 31 Dec 2008 00:49:24 +0000 Tim http://timpeters.wordpress.com/?p=204 This type of technology seems to be getting better and better. This is a link to a story about the success LaptopsForLess.com is having with chat ”bot” technology from UpSellit.com

LINK: http://www.internetretailer.com/dailyNews.asp?id=28926

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