Engaging Teens Using Live Chat
7.01.2009
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7.01.2009
[scribd id=9809769 key=key-gg4wea64214f11i96pz]
E-Commerce companies using chat see a 15%-105% ROI.
From Practicalecommerce.com: http://www.practicalecommerce.com/articles/855-Interactive-Chat-Improves-Sales-Customer-Service
This type of technology seems to be getting better and better. This is a link to a story about the success LaptopsForLess.com is having with chat ”bot” technology from UpSellit.com
LINK: http://www.internetretailer.com/dailyNews.asp?id=28926