Australian Cloud Contact Centre for Salesforce Announced – Only Local Complete Contact Centre Solution for Australian Salesforce Users
28.03.2009
Excerpt:
Sydney, Australia, March 27, 2009 –(PR.com)– Australian contact centre provider IPscape today launched IPscape for Salesforce, a fully integrated contact centre module for salesforce.com.
IPscape for Salesforce was developed to deliver high-end call centre functionality, like dialer, voice recording and IVR, as an integral part of salesforce.com. A Software-as-a-Service (SaaS) offering, IPscape for Salesforce can be accessed from any contact or account panel to leverage existing customer relationship data in inbound or outbound call centre operations.
LINK: http://www.pr.com/press-release/141137
