SpeechCycle, Jingle Networks Team to Empower Contact Centers
3.03.2009
EXCERPT:
SpeechCycle and Jingle Networks have announced a new partnership to help contact centers embed contextually relevant sponsored messaging within the caller experience. The companies said that this will monetize contact center interactions while also improving customer loyalty. As per this latest agreement, Jingle Networks (News – Alert) and SpeechCycle will provide interoperability between SpeechCycle’s RPA OnDemand platform-as-a-Service (PaaS) and the JingleConnect audio advertising network.
