Call Centers Are Hidden Hiring Gems
3.03.2009
EXCERPT:
Economic-development agencies are beginning to realize they need to focus on contact centers to get people employed rapidly. As opposed to manufacturing, any office building with sufficient broadband can serve as a contact center location. In addition, you can get a call center up and running in a matter of months — not one-plus years.
Throughout past recessions, call centers picked up the slack and hired what amounted to millions of Americans to make and take calls. From 1990 onward, economic development agencies worldwide began to court contact centers to help them solve their job loss problems. Typically they recruited outsourcers from the TMC Top 50 Teleservices list as well as smaller, faster-growing companies
LINK: http://www.newsfactor.com/story.xhtml?story_id=002000002RYG
